The Lava International is offering a 1-Year screen replacement offer with the purchase of any mobile device in India. The offer is available on the purchase of any Lava mobile in between September 15 and November 15. The offer includes a one-time screen replacement commitment which is applicable on both smartphones and feature phones.
In the case of screen breakage, the customer will have to visit any Lava authorized service centre to avail the replacement offer. Here, the customer will have to present the original proof of purchase along with identity proof and contact number.
Though the screen replacement is free of cost, the customers are liable for the labour charges of Rs 250 for smartphones while for feature phones Rs 150 will be applicable. Lava has clarified that the offer is only applicable on the purchase of smartphones and feature phones and not on Lava tablets and laptops.
Lava has claimed that it has a strong retail presence with over 1,25,000 retailers and service network of 950 service centers. The company has its presence even in the remote parts of the country like in Leh regions and Andaman & Nicobar Island.
The Chief Operating Officer at Lava, Mr. Navin Chawla said that the festive season is on its way and hence the company has brought this amazing offer to be a part of these celebrations. The offer will provide the peace of mind for consumers and will allow them to explore the possibilities of their device.
Lava also claims that their revenue has clocked to Rs 7626 crore for past year (that ended on March 2016). The company has witnessed a growth rate of 23% from previous year. According to Lava, it has 31 regional warehouses pan India and over 13,500 stock keeping units that ensure the seamless customer service experience.
Lava had recently launched its selfie-centric P7 Plus smartphone which features a 5-inch HD IPS display, quad-core processor, 1GB RAM and 8GB ROM storage at a price of Rs 5,699.